Real-time Pinpad Monitoring
TOTAL VISIBILITY OF PAYMENT TERMINALS IN REAL-TIME
In today’s competitive retail environment, a smooth payment service provides a distinct competitive advantage. It enables you to service customers more quickly, which in turn improves your customers’ in-store experience and promotes repeat visits. To achieve this, your business requires instant access to accurate payment terminal activity, allowing you to take action quickly to resolve any service issues.
Ecentric Payment Systems offers a Real-time Pinpad Monitoring service aimed at providing your business with complete visibility of payment terminal activity. With this service, your business gains an up to the second view of all terminal activity in all stores.
INSTANT ACCESS TO REAL-TIME PAYMENT ACTIVITY
Our Pinpad Monitoring service provides your business with instant access to in-store payment activity. Businesses access this service via a user friendly web-based tool, 24/7/365.
Our real-time dashboard provides an overview of off-line stores with one click access to each terminal.
This feature enables you to view a live graph of all terminals by state (Idle, Active and Offline). You are provided with the facility to filter this live graph by country, region, brand and store, enabling quick access to specific data.
The Terminal Overview allows you to view the latest transactions processed by any terminal in your network. You can search for terminals utilising a variety of criteria, including country, region, brand and store.
View a live graph of transactions processed by your network of stores. This feature allows you to analyse transactions by each bank response code, providing you with a real-time view of approved and declined transaction activity.
- Instant access to payment terminal activity, empowering you with the information you need to resolve issues as they arise.
- Real-time visibility over the latest transactions processed by any terminal in any store.
- Full view of transaction activity based on bank response.
- Know which tills are able to trade and which ones are not.
- Proactive notification to stores.
- Empowering your helpdesk personnel.