In 2008, Shoprite commissioned Ecentric to develop a Postilion based Switching Solution that would provide the highest level of customer service.
Ecentric worked with the Shoprite team to integrate esocket.pos on the store banking server and connected a CSC supplied Verifone kernel on the SC5000 pinpad integrated with the Retailx Storeline point of sale system.
The implementation includes the Postilion Active/Active Switch configuration which allows stores to connect simultaneously to multiple banks via Cape Town and Johannesburg nodes. This configuration allows stores to continue accepting customer’s bank cards even when a Switch or acquiring bank is down.
The development project took twelve months to complete and after a successful three month pilot the solution was rolled out to the thirty Namibian Shoprite stores.